wolfmax said... Hi
Great blog. Just the sort of info My girlfriend and I needed.
Having just bought one of these for my girlfriend we have come across an issue that i have not found any info about on the web so i was wondering if you had an insight. The issue is the perspex tray insert with the ruler markings on. The instructions say it is a 'Paper Support Insert' and it sits in the tray. But when we tested a piece of 12" x 12" 240g card with the insert in the tray, the card failed to be drawn in properly and the machine made some rather disconcerting noises. Without the insert, the same card worked flawlessly but we did find we couldn't put more than one piece in at a time as the machine pulled more than one through (well at least both the sheets we had in the tray at the same time). So, any idea on what and/or how this insert is to be used?
Thanks in advance.
You remember that "THING" that I held up in my first video and set aside? I'd COMPLETELY forgotten about having found out what it was!!! It's called a Paper Support Insert. And, it fits in the back tray. And, I suspect that you ARE putting it in correctly. But, it is possible to put it in 180 degrees off. Here's an image of it in place. I was too lazy to remove my macro lens, so not all of it will be in focus. But, you'll still get the picture. The important thing is that the square hole in the paper support should fit over the square hole in the tray and the wide end goes into the machine.
Click image to enlarge
I have tested the tray loading with the only 12" x 12" cardstock that I have, which was DCWV Textured White Core Cardstock. I loaded 3 sheets into the tray, selected TRAY MODE and it worked very well.
But, Wolfmax, I KNOW the disconcerting noises that you are talking about. It is the sound that the loading mechanism makes when trying to pull in materials that are just a tad too thick. So, I don't think the problem is the paper support itself. It's more likely the thickness of the card stock. How well does the card stock load through the font of the machine? Does it still make that downright frightening noise? If not, then my guess about the thickness is suspect.
But, let's keep chasing down the reason for the behavior you are describing. I'm in the USA. So, our paper sizes and thickness might differ from yours. I'm hoping that someone else might check tray loading on their own machine with 240g cardstock. You've asked a great question and I am so glad that you did so. Now, all we have to do is wait for someone in our growing community to come to BOTH our rescues. Thanks, Wolfmax! And, tell your girlfriend she made a good choice in both the gift and the giver! :)