Through more trials then one should have to go through to load a new piece of software I have eCraftShop Pro up and running.
I said, well before the release, that we were going to have to be patient with this first version. And, that was accurate. I have many observations. But, I don't want to make them immediately after the frustrations of trying to get the software up and running.
So, I will refrain for now, providing any critique of the program itself.
But, I will make some suggestions for Craftwell and for those of you that have not, as yet, downloaded the program.
.RAR File Format
Advice to Craftwell: PLEASE replace the .RAR file with the more common .ZIP file format. It will save you countless support calls. Since XP, the Windows platform KNOWS about ZIP files natively. It does not have a clue what a .RAR file is. Save the .RAR file format for the Mac version.
Advice to Owners: Find WinRAR and install it BEFORE you try to download eCraftShop Pro. It will save you a ton of grief.
Advice to Owners: Do NOT start eCraftShop Pro before plugging in your eCraft machine and turning it on. Windows7 (64-bit) owners may find that they have to 'fix' the drivers. Follow Windows advice and let it find and install the latest drivers.
If you go into eCraftShop Pro and it will not cut, then the COM port is not configured correctly.
Installation on 2 Machines
Notice to Craftwell: I was having trouble, at first, getting the device driver to install correctly on a Win7 (64-bit) machine. So, knowing that my license allowed for 2 installs, I tried to load it on an XP machine. When I tried to use the same Key I'd received it told me that it had been used. OK, I'll go get a second activation. OOOPS! No I won't! It told me that I'd already gotten an activation key.
So, the second install was impossible.
Fortunately, I was finally able to get the drivers on the Win7 machine to load.
The software is up and running and I made a single cut before coming up here to alert everyone to the pitfalls I found while installing.
Everything else will have to wait until tomorrow when I have some more time to reflect on priorities in the review process.