tag:blogger.com,1999:blog-5946206262090528390.post9126436988534376122..comments2022-11-01T02:48:16.426-07:00Comments on Create and Cut: "What we've got here is... failure to communicate."Tom Meekshttp://www.blogger.com/profile/00986603069110650426noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-5946206262090528390.post-62795235097350961612010-10-04T11:24:28.357-07:002010-10-04T11:24:28.357-07:00Terri-Lynn,
Thanks for your comment! :)
It is h...Terri-Lynn,<br /><br />Thanks for your comment! :)<br /><br />It is hard to defend a company that will not defend itself by proactively communicating the status of things.<br /><br />BP certainly learned that the hard way. But, what we DON'T want is for Craftwell to learn it the hard way. We'd like them to learn it by listening to it's FRIENDS... even if those friends are dishing out some TOUGH LOVE. :)Tom Meekshttps://www.blogger.com/profile/00986603069110650426noreply@blogger.comtag:blogger.com,1999:blog-5946206262090528390.post-11197960016299266312010-10-04T11:19:30.643-07:002010-10-04T11:19:30.643-07:00Ruthie,
Perhaps Monkey could hold a seminar for ...Ruthie, <br /><br />Perhaps Monkey could hold a seminar for them. After all, Monkey has been EXCELLENT at using his blog to keep us well informed. And, it has quickly become my GO TO blog!<br /><br />For any that have NOT visited the Monkey, Monkey blog you are missing a treat! And, it is EXACTLY that kind of continuous contact with followers that Craftwell needs to learn.Tom Meekshttps://www.blogger.com/profile/00986603069110650426noreply@blogger.comtag:blogger.com,1999:blog-5946206262090528390.post-16125312699719293452010-10-04T09:31:16.448-07:002010-10-04T09:31:16.448-07:00Unfortunately this is not the first time the compa...Unfortunately this is not the first time the company has gone silent. When units failed to ship as expected earlier in the year, the company announced the delay and then communications went dead. No updates to the website, Twitter or FB for months. They didn't even tell us what the issue was - design, manufacturing, financial. Nothing. I was pleased when they came back with a redesigned machine that achieved the expectations that they set. If things had gone smoothly I might have overlooked the communication problems and the fact that they initially over promised. But as time goes on the situation looks wrse and worse. This is not just a company with software project issues; this is a company with serious management flaws.Terri Torrezhttps://www.blogger.com/profile/16282324611619429766noreply@blogger.comtag:blogger.com,1999:blog-5946206262090528390.post-73890629002421601042010-10-04T08:39:57.297-07:002010-10-04T08:39:57.297-07:00Tom - I agree - its been waaay too quiet lately. ...Tom - I agree - its been waaay too quiet lately. I think they just need to pop on and be honest about where the issues lie....then give us an HONEST proposed date for the first patch. I would much rather they told us a month if thats what its going to be, rather than telling us 10 days! I appreciate things dont go to plan (Lord knows I really do appreciate that!) but I personally really respect it when someone comes back and tells me what is going on - whether its good or bad news. I am a big girl, I can take dates being put back etc - BUT I am a brat when I am told something is going to happen, it doesnt and then I dont hear anything at all!!!<br /><br />I am feeling a little miffed at them too!<br /><br />RxRuthiehttps://www.blogger.com/profile/02653876961227097967noreply@blogger.com